Terms of service

Last updated: April 14, 2025

Welcome to Sireen. These Terms & Conditions ("Terms") govern your use of our website https://sireen.shop and the purchase of products from us. By accessing or using our site, you agree to be bound by these Terms. Please read them carefully.

1. Use of the Website

By using this site, you confirm that:

You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
You will use the site only for lawful purposes.
You will provide accurate, up-to-date, and complete information when placing an order or creating an account.

We reserve the right to deny access, block accounts, or cancel orders at our discretion if any misuse or violation is detected.

2. Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

Colors and packaging may slightly vary due to lighting and screen resolution.
Prices and availability are subject to change without notice.

We reserve the right to modify or discontinue any product or service at any time.

3. Orders & Payments

Orders can be placed through our website only.
We accept secure online payments via trusted payment gateways.
Order confirmation does not guarantee product availability. If a product is unavailable, we will notify you and issue a refund.
We reserve the right to refuse or cancel any order at our discretion.

4. Shipping & Delivery

Shipping timelines are estimates and may vary based on location or courier delays.
We are not responsible for delays caused by third-party logistics providers.
Risk of loss or damage transfers to the customer upon delivery.

Please refer to our Shipping Policy for full details.

5. Returns & Refunds

Due to hygiene concerns, we do not accept returns or exchanges unless the product is damaged or incorrect. Please refer to our Return & Refund Policy for more information.

6. Intellectual Property

All content on this website – including logos, product names, descriptions, images, and design – is the property of Sireen and protected under applicable copyright and trademark laws. You may not copy, reproduce, or use any material without our written consent.

7. Limitation of Liability

Sireen will not be liable for any:

Indirect, incidental, or consequential damages
Personal allergies or reactions to fragrances (we recommend patch testing before full use)
Errors in pricing or product descriptions

We shall only be liable for the value of the purchased product, subject to applicable law.

8. User Conduct

Users must not:

Misuse the website (uploading harmful content, spamming, etc.)
Violate any law or third-party rights
Attempt to gain unauthorized access to our systems

9. Privacy Policy

Your use of the website is also governed by our Privacy Policy. By using our site, you agree to the collection and use of your data as outlined therein.

10. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City, India].

11. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes implies acceptance of the revised Terms.

12. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

Sireen
Email: contact@sireen.shop
Website: https://sireen.shop